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Maximize Admin Staff Value When They Do 40% of a Commercial Appraisal Report

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The Benefits of Moving Admins to the Front End of the Appraisal Process

[fusion_dropcap boxed=”no” boxed_radius=”” class=”” id=”” color=””]R[/fusion_dropcap]ealquantum customers eliminate significant clerical effort to assemble and proof an appraisal report. They instead empower those individuals to create about 40% of the appraisal report at the beginning, creating better job experiences for admin and appraiser alike.

A New Way to Work

First, it’s important to state that Realquantum does not use a word processor (like Microsoft Word) or spreadsheet program (like Excel).  It’s the only product of its kind and a distinct difference. As a result, admins don’t perform a document assembly and proofing step at the end to create the final report. Instead, realquantum generates the report automatically as a PDF after all the reviews are complete.

At first glance, that may panic some clerical employees about their jobs being eliminated. Instead, realquantum customers are doing something remarkable. They reassign those same people to “front end” tasks of collecting and entering data, notes and photos. Appraisers do up-front data collection in many offices today.

Utilize Admin Staff for 40% of Appraisal Report Creation

Our customers find about 40% of a typical narrative appraisal report can be performed by admin/clerical staff instead of being done by the appraiser. The appraiser assigns the work to an admin person. As soon as he clicks “Save” at his desk, the appraiser can begin the financial analysis, comp adjustments, and so on to complete the report at her desk. No syncing databases, no sharing files or emailing.  This is a key way to maximize admin staff value.

The Impact – Get More Work Done

The same people get more work done in the same amount of time when they eliminate this entire step at the end, and moving admin resources up front.  Furthermore, high-skilled appraisers are spending more time doing, well, appraisal, and less administrative work. This is one of the key factors behind the realquantum tag line, “What would you do with an extra day every week?”  Specifically, we see productivity increase in a range.  Even those offices with a very mature process are boosting productivity at least 10%.  However, offices with a manual “Word and Excel” process are seeing a boost of up to 50%. You can probably judge where your office would fall on that spectrum.

It’s More Than Numbers

The appraisal business is a numbers game for sure, but there’re more to it than that. When highly-trained appraisal professionals get to spend more time practicing their craft, job satisfaction goes up.  Likewise, when administrative employees transition to higher-value activities, their job satisfaction goes up as well. Job satisfaction is not immediately tied to the bottom line, but it doesn’t take long. Happy employees stay longer and produce better results. Besides, who doesn’t want their teams to enjoy their work more?

We are seeing this trend play out across the realquantum user community. Every office is different.  If you would like to learn about how your office could benefit from realquantum, schedule a demo and ask the hard questions.  Schedule one today.

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